Shipping policy

At Wild Eye Vision, we aim to provide clear and transparent information regarding order processing and delivery. Please review the details below before placing an order.

Important Shipping Information

  • Shipping destination:  France & USA

  • Shipping cost On FRANCE :

FRANCE : USPS Media Mail Info 6$

  • Order processing time: 1–2 business days (Monday to Friday)

  • Estimated delivery time: 4–7 business days (Monday to Friday) after dispatch

 

  • Shipping cost On USA : 

USA : UPS® Ground 11,99 $

  • Order processing time: 1–2 business days (Monday to Friday)
  • Estimated delivery time: 6–11 business days (Monday to Friday) after dispatch

USA : USPS Priority Mail  29$

  • Order processing time: 1–2 business days (Monday to Friday)
  • Estimated delivery time: 3–6 business days (Monday to Friday) after dispatch

 

  • Order tracking: Tracking details are provided once the order has been dispatched

  • Fulfillment model: Orders are fulfilled through our international logistics partners

 

1. Order Processing

  • Orders are typically processed within 1 to 2 business days (Monday to Friday).

  • Order cutoff time is 19:00 (GMT).

  • During peak periods (such as holidays or promotional events), processing times may be extended. Any significant delays will be communicated by email.

2. Shipping & Fulfillment

  • Orders are fulfilled via our international fulfillment and logistics partners.

  • Depending on product availability and logistics routing, shipments may originate from different international locations.

  • We do not guarantee domestic (FR-based) fulfillment.

3. Delivery Partners

  • For final delivery within the FRANCE / USA, parcels may be handed over to local last-mile delivery partners, including but not limited to:

    • Evri

    • Relay

  • The specific carrier used may vary depending on parcel size, delivery location, and operational availability.

4. Shipping Costs

  • Free standard shipping is offered on all orders delivered within the United Kingdom.

  • No minimum purchase is required.

5. Order Tracking

  • Once your order has been dispatched, you will receive a confirmation email containing tracking information.

  • Tracking updates may take up to 24–48 hours to appear after dispatch.

6. Shipping Destinations

  • At this time, we deliver only within the FRANCE , USA

  • International delivery options are not currently available.

7. Delayed, Lost, or Damaged Orders

If your order is delayed, lost, or arrives damaged:

  • Please contact our customer support team as soon as possible

  • Provide your order number and any relevant photos where applicable

  • We will investigate the issue and offer an appropriate resolution, which may include a replacement or refund

8. Policy Updates

We may update this Shipping Policy periodically to reflect changes in our operations or logistics processes. Any updates will take effect immediately upon publication on our website.

For any questions regarding shipping, please contact our customer support team at support@unovinyl.com